This ubiquity ensures that in many workplaces it no longer feels strange to send a wink to a colleague in an email or app. In fact, it can just give your message that needed boost if you can’t physically see each other and other non-verbal communication like facial expression or intonation is missing. Emojis can soften your message, make it clear that you mean something sarcastic, or just spice things up a bit. Especially when covid-19 kept us at home en masse and all communication went through online channels, the emojis flew up and down. And now say for yourself, which wish looks more sympathetic: ‘Get well soon.’ or ‘Get well soon ‘?

Respectful internal communication

In a 2020 US survey by Clutch, 77% said they regularly use emojis in business communications. To maintain the tone, add emotions or just be able to react quickly. Most users find that it has a positive impact on their likeability and reliability at work. Although people sometimes still feel insecure about the selection and almost everyone expects emojis to occasionally cause miscommunication.

In addition, this trend report from Adobe VP Design Officers Email Lists shows that more than half of emoji users indicate that emojis affect their mental health. And more than three quarters of users feel they contribute to a more harmonious, respectful and understanding environment. Inclusive emojis help to start positive conversations about cultural and social issues, according to 70% of respondents.

In addition, 73% of the people in this survey believe that emojis at work can help quickly share ideas with colleagues and 51% that it reduces the need for meetings and calls. Half of respondents belonging to Gen Z even think that a little more could be done.

Chief and VP of Design Email Lists

Emotiquette We seem to agree 

We seem to agree on one thing, a littlefor the culture of your environment is useful if you want to use emojis in your communication. Plus an awareness of the different ways an emoji can be interpreted differently per situation, group or even person. Basically the same goes for memes and gifs. It is therefore better to always ask yourself beforehand:

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