statistics Social media statistics Philippines Phone Number List Blogging statistics Landing page statistics Chatbot statistics Smartphone statistics Unlock The Blogging Wizard Vault Grow your blog faster with our exclusive vault of 20+ guides, checklists, and templates. Free for newsletter subscribers. Looking for a way to improve customer service and save money? Chatbots may be just what you need. Chatbots are no longer a gimmick to show customers how technologically advanced your company is. They’re an extremely useful tool for businesses looking to improve and streamline their customer service processes. Philippines Phone Number List They can help to complete a range of tasks from answering common queries to making sales and reducing cart abandonment. In this article, we’ll be taking a look at the latest chatbot statistics that can help you learn more about what chatbots are and how Philippines Phone Number List they can be used to save your
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business time and money. Ready? Let’s get started. Table of contents Chatbot usage statistics Want to know more about who’s using chatbots and how they’re being used? Here are some Philippines Phone Number List chatbot statistics relating to usage and industry size. 1. 23% of customer service companies are currently using AI chatbots Whilst many companies are keen to take advantage of AI chatbots, however, the number of companies actually using them is still Philippines Phone Number List relatively low. According to a report published by Salesforce around 23% of customer organizations were currently using AI chatbots. However, the report also found that a further 31% of customer service organizations planned to start using them within the next 18 Philippines Phone Number List months. Source: Salesforce 2. 80% of people have interacted with a chatbot at some point Although the industry is still growing, chatbots are becomi